Author: Halfvares Mats, Teknikhuset AB.

Published: 2004-09-09

Applies to:
  • Content Studio all versions

Type: Bug


Symptoms

When running Site Content Manager without running any jobs, for quite a long time, the program fails with a "Permission denied" error when starting a job. If the program is restarted the program works as expected again.

Cause

This error occurs when the program has been running for such a long time that the caller's session in Content Studio has expired due to inactivity. However, this error will not occur during a job since every time a new set of data is fetched the session is updated with a new expires date.

Resolution

If the program has been running with no activity for a certain time you should restart it before running a new job.